Contact M-Lab

Do you have a question or comment about M-Lab? Do you need to report an issue or bug?

The M-Lab team monitors support@measurementlab.net and contact@measurementlab.net, but most likely the answers to your question(s) can be found in the FAQ on our website. Please check these commonly asked questions:

• How do I access M-Lab Data?
• My NDT test failed, can you help?
• What do the fields in the NDT data mean?
• Why are my results from M-Lab different from other speed tests?
• What is M-Lab?
• Who runs M-Lab?

We also maintain a user group, M-Lab Discuss, where the community of M-Lab users interact. Joining this group also provides you free access to our data, so we highly recommend that you join this list and ask questions.

M-Lab operates as a community-based effort, receiving in-kind, staffing and direct support from our partners. Our focus is providing a stable, globally distributed platform from which researchers, public policy makers and the public can get data on the state and performance of the internet and to make our tests’ data publicly available for analysis, policy making, and monitoring. This is an immense effort conducted by a small number people. If you would like to contribute to this effort, please learn how you or your organization can get involved.